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    Hey,
    I had a couple of customers cancel orders because they cannot check out when trying to pay for orders & business is terrible right now. Are any other sellers experiencing this? I'm used to getting around 7-12 orders per day & it's dead right now.

  • ResearchProductsCorp edited 8 days ago
    I'm thinking there's a recurring issue.

    https://www.discogs.sie.com/forum/thread/1122471

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    Please report it as Discogs staff won't address it until they get reports: https://.discogs.sie.com/hc/en-us/requests/new

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    Thanks, will do.

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    I'm wondering how many orders ed me by in the last 'dry days' because customers couldn't check out with PayPal and simply walked away...

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    We're all losing lot's of potential Sales

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    I'm thinking there's a recurring issue.

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    Bump.... .

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    You might think you're trying to alert or annoy Discogs but they don't read this forum much and all you're doing is spamming other s who either know or don't care.

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    I recently sold an item and my buyer could not pay. He filed a request. They replied sooner than I thought they would, but they told him the problem was on the seller side and according to them, I was not set up to receive payments. No idea why because I had been selling previously here and elsewhere so my paypal worked fine.

    I unlinked, relinked, my PayPal on here and then it worked.

    If all your buyers are having this issue, it might be worth unlinking your PP and relinking it.

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    eddiel
    If all your buyers are having this issue, it might be worth unlinking your PP and relinking it.


    I was about to thank you but I did this and now all my items have been removed from my store and are in pending status. Great.

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    Earjerk...
    eddielIf all your buyers are having this issue, it might be worth unlinking your PP and relinking it.

    I was about to thank you but I did this and now all my items have been removed from my store and are in pending status. Great.


    Sorry. :(

    Did you file a SR? You should not be placed in any pending status since you were already an approved seller. What a shit show.

    This reminds me, yesterday I received an email from PayPal saying there "There’s an API error affecting your checkout page." The only site that I've linked my PP to is Discogs so I figured they must be talking about Discogs/PayPal API.
    Couldn't work out what the problem was since PayPal provided no specific details and only a list of potential issues.

    I once again went through the relink process but before I did that, in logged into PayPal and removed all permissions already granted to Discogs. Discogs was listed twice on that page, one with details of what permissions I had granted and the other with no details at all. So I unapproved both. Then relinked,

    The whole thing feels like a shit show on here.

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    eddiel
    The whole thing feels like a shit show on here.


    Truly.

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